We are owned and operated by VIPets Ltd ("we", "us" or "our") and our website provides convenient online shopping services over the internet.
By using the Website or any part thereof, you agree that you have read these Terms and Conditions and that you accept and agree to be bound by the following Terms and Conditions.
1. Registration
1.1 To register as a member, you must provide personal information and complete the registration process.
1.2 By registering, you declare that you are 18 years of age or older and have the legal capacity to enter into a binding contract.
1.3 The personal data must be true and accurate. If any information is found to be false or insufficient, VIPets Ltd reserves the right to reject the application.
2. Points
2.1 Points can only be earned once per purchase.
2.2 Points cannot be exchanged for cash or transition to a third party.
2.3 Points will expire if you do not use them.
2.4 Points are calculated annually and expire on 31st December per year.
3. Payment
3.1 Online transactions can be made via VISA, Master Card and JCB.
3.2 Or by bank transfer to our bank A/C, the A/C information is shown on the bill.
3.3 If you choose to transfer to our account, please uplaod your receipt for follow-up.
3.4 All product prices are listed in Hong Kong dollars. The prices charged are those applicable on the date of order.
3.5 We ensure that the prices and information of the products uploaded on the website are accurate and correct. We also reserves the right to change the prices and information of the goods without prior notice.
4. Delivery
4.1 The delivery area is limited to Hong Kong, Oversea is not available.
4.2 Delivery is suspended on Sundays and Hong Kong public holidays, and the delivery time may be affected by festivals (e.g. Chinese New Year, Easter, National Day or Christmas etc)
4.3 During bad weather conditions (e.g. Typhoon Signal No.8 or above and Black Rainstom Warning), we will suspend and rearrange the delivery scheduled.
5. Intellectural Property
5.1 All product photos/images displayed on the site are for reference only. To help you identify the products for purchase.
5.2 The copyright and/or trademark rights and/or intellectural property rights of the entire content of This Website (including all images, text, video, photographs, illustrations and their design, selection and arrangement, and not limited to this scope) are owned by This Webiste or authorized use and protected by relevant laws.
6. Disclaimer Statement
Uncontrollable Force - If due to any uncontrollable reasons (including fire hazard, injury or death, accident, natural hazard, any law enforced by HKSAR government of departments, order, announcement, rule, regulation or restriction, strike, labour dispute, labour of skilled worker shortage, product or supply shortage, transportation delay or any other reason beyond our control (no matter the same with the aforementioned)), that made us cannot fulfill the responsibilities stated at this site, we will not be responsible for these areas.
Reserves the right to offer and amend any of the Terms and Conditions. Including any or all of the benefits, or to terminate it at any time without any prior notice. In case of any legal dispute, the decision of VIPets Ltd shall remain final.
